Contact
Pick the channel that matches your question and we'll route it to the right person. Email is still the most reliable way to reach us.
Product questions, billing, partnerships, or press. We read every message and target a response within 2 business days.
[email protected]Vulnerability reports, scope questions, and coordinated disclosure. See our policy for safe-harbor terms and PGP details.
[email protected]Public bug reports and feature ideas live in our GitHub org. Roadmap and changelog also published there.
github.com/securepdfaiReal-time chat with the team and other power users. Help threads, roadmap previews, and casual conversation.
Join the DiscordTargets, not guarantees — complex issues may take longer, but we'll keep you posted.
General inquiries
2 business days
Billing & account
1 business day
Security reports
3 business days
See the disclosure policy for full timelines.
A web-based contact form is on our roadmap and will live on this page. Until then, email is the most reliable way to reach us — it lets us thread the conversation and avoids accidental data loss.